notifications & reminders

The pulse Notifications and Reminders solution enables organizations to deploy outbound campaigns to deliver messages to their customers and subscribers regarding products, services and events.

By uploading a customer contact file or database, the Notifications and Reminders application automatically calls the contacts — be they customers, members, employees, students or prospects ― at the desired time.

Features:

• Call transfer to live agent
• Do Not Call list
• Customized messages for voice mail and live answers
• Inbound options
• Ability to upload customer contact lists
• Multi language support
• Text-To-Speech and Speech Recognition
• Email and fax integration

Benefits:

• Proactive customer service
• Revenue generation
• Customer retention
• Reduced costs/Increased ROI
• Market intelligence