workforce management

pulse's Workforce Management solution enables companies to better manage their workforce by automating labor intensive tasks such as scheduling, time reporting and vacation requests. The solution can be utilized by all levels of employees, be it full time staff or contract workers who are mobile or work from a fixed location. The solution makes managing employee logistics easier, increases productivity by improving data collection, and controls costs by reducing errors.

pulse Interactive Voice Response (IVR) solutions run on  a multi service voice platform that enables employees to perform self service tasks through speech or touch tone recognition, and offers a comfortable operating environment for all levels of staff and management.

Time Tracker

Provides standard time keeping and enhanced functionality to automate time consuming tasks such as attendance reporting and payroll processing. Employees can call in to check and update their timesheets, listen to attendance notifications or summaries, and other related tasks.

Time and Attendance

Allows employees to clock in and clock out for their shifts by calling in via pulse IVR. The clock in and out times are automatically processed and added to the employee’s timesheet, which is used to process payroll.

Scheduling
Enables organizations to plan shifts by employee, skill sets, or preferences. Employees can check their schedules and bid on available shifts, verify their current schedule, and trade shifts with other employees.

Absence Reporting
Allows employees to report sick days, bereavement days, jury duty or any other personal day that requires the employee to be absent from work. Employees can also obtain their number of remaining sick days.

Vacation Requests
Allows employees to call in to submit vacation requests, determine which vacation periods or days are available, and obtain current vacation balances.

Benefits

• Provides a centralized point of presence
• Reduces costs and HR inefficiencies
• Eliminates timesheet and other resource consuming processes
• Improves project cost tracking
• Accurately tracks activities such as punch in, punch out, coffee breaks, and lunch breaks
• Reduces fraud
• Forecasts schedules and costs
• Provides approval notifications
• Provides easy and convenient access for employees